Frequently Asked Questions (FAQ)
1. Where is my package?
After placing your order, it takes an average of 1-3 business days to process your order and 5-10 business days for your order to be delivered. If these deadlines have passed and your package has not arrived, please contact us. contact us with our customer service.
2. Where can I find my track & trace code?
Once your order has been shipped, you will automatically receive a Track & Trace code by email. Please also check your spam folder, as our emails sometimes end up there. Please note that it may take a while for the Track & Trace link to become active.
3. How can I track the progress of my order?
You can track the progress of your order using the Track & Trace number you received by email. Enter the Track & Trace number on our Track & Trace page to view the status of your delivery.
4. I am not satisfied with my package.
View our refund policy for information about returning your package.
If you still haven't found an answer to your question, please feel free to contact us at info@volaromode.com
Thank you for your interest in Volaromode!
Contact us:
Shop name: Volaromode
Address: Veerstraat 34, Oude Pekela, Groningen, 9665 SH, Netherlands
E-mail: info@volaromode.com
Contact page: Click here
Phone number: +31616342981
Opening hours:
- Monday - Friday: 08:00 - 18:00
- Saturday - Sunday: 11:00 - 17:00
We aim to answer your email within 24 hours.